From the First Call to Move-In: The FamilyPath Process for Finding Quality Senior Living
- FamilyPathSS
- Jul 9
- 2 min read
At FamilyPath Senior Solutions, we know that making decisions about senior living is emotional, time-consuming, and many times confusing. That’s why we’ve created a clear, process to support you every step of the way - at no cost to your family.
Here’s what you can expect from your very first call to move-in day...and beyond:
Step 1: The Initial Call
The journey starts with a simple phone call. Whether you’re in crisis mode or planning ahead, we take time to listen and understand your unique situation.
We’ll ask about:
You or your loved one’s current living situation
Health concerns and care needs
Budget considerations
Preferred location and timing
Family priorities and dynamics
Our goal is to quickly get a full picture so we can offer thoughtful, personalized guidance.
Step 2: Local, Personalized Recommendations
After learning about your needs, we curate a list of senior living communities or care options that are the best fit - based on care level, personality, location, and budget.
We only recommend communities we’ve personally vetted and trust. These might include:
Independent Living
Assisted Living
Memory Care
Short-Term Respite Care
We’ll talk you through the pros and cons of each, answer your questions, and help narrow the list. (Learn more about the different Senior Living Options)
Step 3: Scheduling and Attending Tours
We take the hassle out of scheduling by coordinating tours for you - and we often attend with you or on your behalf to offer insights, ask important questions, and help you evaluate options objectively.
Expect honest feedback and zero pressure.
Step 4: Navigating the Decision
Once you’ve toured and gathered the details, we’ll help you compare communities side-by-side. We’ll clarify contracts, discuss hidden costs, and help you weigh things like activities, meals, staffing, and safety.
You’ll feel confident making the right choice for your loved one - emotionally and financially.
Step 5: Preparing for Move-In
After a decision is made, we help coordinate move-in logistics:
Paperwork and timelines
Working with hospital discharge planners, rehab teams, or in-home care if needed
Connecting you with movers or downsizing help if appropriate
Offering tips for a smooth transition
Step 6: Continued Support
Our relationship doesn’t end on move-in day.
We follow up after move-in to check on your loved one’s transition and ensure they’re settling in comfortably. If adjustments are needed, we advocate alongside you to make it right.
And we’re never far - always just a phone call, text, email, holler, or nudge away.
Ready to get started? Or simply have a question?
Reach out today for a no-pressure conversation.
Call or Text: (947) 941-4155
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